Computer-related services

Tender description

This requirement is for the Hosting and Managed Service of certain CQC Digital Services including the Provider Portal, Public Site and Communities Site. The Managed Service element includes the maintenance of the Services, any systems testing, security testing, incident management and service call management. There is an on-going, large-scale technology and capability review linked with the delivery of a new Digital Strategy. As part of this new Strategy CQC are developing a series of new digital services which will have new hosting and managed service requirements. Over time the current Digital Hosting and Managed Service requirement will diminish as the new digital services replace elements of the existing services. The Authority is currently undergoing a large-scale technology and capability review and has completed a prioritisation exercise to identify its imminent, strategic priorities. One key priority is the development of certain new Digital Services which will have their own hosting and managed service requirements. Over time the requirements for certain elements of the current hosting arrangements of the Provider Portal, Website and Communities Sites will diminish as the new Digital Services are introduced. To facilitate the diminishing service, CQC proposes a continuation of the current Digital Hosting and Support Requirement. The on-going Requirement for Digital Hosting will comprise a new service approach consisting of diminishing usage of the current service over the life of the contract to facilitate CQC's strategic intent of: — developing new Digital Services — CQC's intention to undertake procurement of long-term hosting capability. At the point CQC put the original requirements to market in 2015 the Organisation was not aware of the level of migration and new Digital Services on-going. The Agreement is estimated to last for 12 months up to a maximum of 24 months and the publication of this VEAT is to fall within PCR2015 Regulation 32 (9) and (12) ‘Negotiated Procedure without Prior Publication-additional grounds relevant to new works or services which repeat similar ones’. The negotiated procedure without prior publication may be used for new works or services consisting of the repetition or similar works or services entrusted to the economic operator provided that such works or services are in conformity with the basic project originally awarded in a compliant tendering procedure.