Individual Specialist - User Researcher

Tender description

Summary of the work To help establish user research that results in clear guidance and support for the development teams to implement usable systems for internal and external users. Support the near term demand for User Experience Activity from the Digital Transformation Programme and assist peers in fostering a UX community inside the organisation. Specialist role User researcher Expected Contract Length 6 Months Latest start date Friday 15 September 2017 Who Speclialist Work With Work immediately with the project team, Product owner, Business analyst, scrum master, developers and stakeholders for the project. Work with the UX team, UX researchers and UI designer. Work with any third parties involved e.g. Scottish Government, agencies. What Specialists Work On 1.Help to establish user research that results in clear guidance and support for the development teams 2.Use a variety of user research methods to reveal actionable insights 3.Create customer journeys 4.Create low fidelity prototypes using the Ros pattern library 5.Be involved in establishing clear design principles that internal and third-party delivery teams 6.Delivering research feedback to Agile delivery teams to compliment sprint cycles 7.Where required, work as part of a multi-disciplined team to design user focussed and successful services 8.Support the UX community within the IT department 9.Build relationships and working effectively with external parties Skills & Experience • Have a variety of different research methods • Have analytical and problem solving skills. Ability to develop recommendations based on quantitative and qualitative evidence. Excellent communication skills, and work collaboratively. • Have the ability to develop recommendations based on quantitative and qualitative evidence • Have excellent communication skills, and work collaboratively. • Be agile working • Have Lean UX design principles Nice to Haves Previous experience within government services Work Location St Vincent Plaza, 319 St Vincent St, Glasgow G2 5LP, UK Working Arrangments Onsite 5 days a week Security Clearance Baseline Personnel Security Standard No. of Specialists to Evaluate 9 Cultural Fit Criteria • Carry out team working with all stakeholders • Have no blame culture • Encourage people to learn form mistakes Evaluation Weighting Technical competence 70% Cultural fit 10% Price 20% Questions from Suppliers 1. Please could you provide the maximum day rate? Registers of Scotland do not provide a maximum rate and expect suppliers to submit according to market rate. 2. Please could you advise IR35 status? The intermediaries legislations does not apply to this engagement. 3. There are two opportunities posted by Register of Scotland. Are they two separate opportunities? These two opportunities are for two separate roles/opportunities. 4. Can you please confirm if any T&S would be in addition to the day rate. The day rate should be inclusive of T&S costs. 5. With the way we are assessed for DOS submissions, can you please rectify the bullet points which have been duplicated and input incorrectly, otherwise this will limit our ability to get the maximum score in our responses? Apologies for confusion, the essential criteria should read. Have a variety of different research methodsHave analytical and problem solving skills Have the ability to develop recommendations based on quantitative and qualitative evidenceHave excellent communication skills, and work collaboratively.Be agile workingHave Lean UX design principles 6. Is occasional remote working allowed? Remote working will be possible for this role however this would be at the managers discretion.