Software support services

Tender description

He Authority intends to establish a Contract with one service provider to supply Electronic Logbook Recording System (ERS) Support Services to Irish fishing vessels based in the ports primarily in the South East of Ireland. The successful tenderer will be required to manage and maintain existing laptops and if necessary provide like for like replacement where applicable. The successful Tenderer will be required to visit vessels which require support or upgrades to the ieCatch software when instructed to do so by the SFPA ERS Project Manager. There will also be a requirement to train fishing vessel masters in use of the ieCatch (Electronic Log book) software. He Authority intends to establish a Contract with one service provider to supply Electronic Logbook Recording System (ERS) Support Services to Irish fishing vessels based in the ports primarily in the South East of Ireland. The successful tenderer will be required to manage and maintain existing laptops and if necessary provide like for like replacement where applicable. The successful Tenderer will be required to visit vessels which require support or upgrades to the ieCatch software when instructed to do so by the SFPA ERS Project Manager. There will also be a requirement to train fishing vessel masters in use of the ieCatch (Electronic Log book) software.