Closed tender

GB-Houghton Regis: Customer Services Centre Consultancy Support

Details

Value
GBP 37,500
Topic
Business and management consultancy services
Published
9 August 2017
Submission
31 August 2017

Tender description

Consultancy support to assist Aldwyck Housing Group establish a single Customer Services Centre (CSC). The project will have two stages. The first stage will involve undertaking a comprehensive review of our current contact centres and, within six weeks, produce a detailed report with recommendations for the future structure for the single CSC. The second phase of the project will outline the actions required, and timescales, to implement the agreed structure.

Timeline

  1. Completed: Tender published9 August 2017
    Current notice
  2. Completed: Submission date31 August 2017

About the buyer

Aldwyck Housing Group is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79410000 · Business and management consultancy services

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