GB-Houghton Regis: Customer Services Centre Consultancy Support
Details
- Value
- GBP 37,500
- Topic
- Business and management consultancy services
- Published
- 9 August 2017
- Submission
- 31 August 2017
- Source
- ContractsFinder
Tender description
Consultancy support to assist Aldwyck Housing Group establish a single Customer Services Centre (CSC). The project will have two stages. The first stage will involve undertaking a comprehensive review of our current contact centres and, within six weeks, produce a detailed report with recommendations for the future structure for the single CSC. The second phase of the project will outline the actions required, and timescales, to implement the agreed structure.
Timeline
- Completed: Tender published9 August 2017Current notice
- Completed: Submission date31 August 2017
About the buyer
Aldwyck Housing Group is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79410000 · Business and management consultancy services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@aldwyck-housing-group.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@aldwyck-housing-group.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@aldwyck-housing-group.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@aldwyck-housing-group.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@aldwyck-housing-group.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@aldwyck-housing-group.gov |
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