Health and social work services

Tender description

Following a review of existing separately commissioned, housing related support contracts which highlighted the crossover in services, Housing and Community Services (HCS) and Commissioning and Improvement People Services (C&I- PS) are undertaking a joint recommissioning approach. With agreed synergy about what is needed from future housing related support services the joined up approach aims to deliver cost effective services that continue to meet the needs of the people of Poole. The procurement incorporates 3 main pathways of provision. These are: — An Assertive Outreach Support Pathway, — A Supported Accommodation Pathway (Adults), — A Young Persons Pathway. Housing First Support Service. The Service offers support for individuals who have a history of entrenched rough sleeping, who may be difficult to successfully house or who refuse to engage with support and who may have multiple complex needs. The Service will provide intensive support with a focus on harm minimisation and engagement with relevant support agencies. The Service Model offers immediate secure long term housing without any requirement to show capacity for tenancy readiness. Outreach Support Service. Will be aimed at supporting single people and couples to develop or maintain their independence within the community, thus preventing loss of their home or tenancy. The type and quality of support will enable Service Users to live as independently as possible in the least restrictive setting resolving experience of housing difficulty. High Support Accommodation. The Service will support adults with high and/or chaotic, complex support needs, who are presenting as Homeless or at risk of Homelessness. The Service will also include an element of time limited Resettlement Support where Service Users move into settled and independent accommodation directly from the high support provision. Transitional Accommodation. This Service will support adults with low intensity support needs, who are transitioning from high level supported accommodation or require time limited and low intensity support to assist the Service User to develop skills and knowledge to move on to independent living. The Service will also include an element of Resettlement Support which will be provided for a time limited period to all Service Users moving into settled and independent accommodation. The focus will be to ensure that Service Users understand their new tenancy requirements and living environment. Provision of High Support Accommodation for a high level supported housing accommodation service. The Service will support adults who have a formally diagnosed mental health illness and may be subject to the Care Programme Approach and those who are in the process of being assessed/diagnosed by a Community Mental Health Team. Provision of Transitional Accommodation For Adults Experiencing Mental Ill Health for Service Users who are transitioning from high level supported accommodation or require time limited and low intensity support to assist the Service User in managing settled accommodation. The Services will include an element of Resettlement Support which will be provided for a time limited period to all Service Users moving into settled and independent accommodation. The focus will be to ensure that Service Users understand their new tenancy requirements and living environment.