End-to-End Claims Handling Service
Details
- Topic
- Financial and insurance services
- Published
- 25 July 2017
- Submission
- 23 August 2017
- Source
- ContractsFinder
Tender description
The Financial Services Compensation Scheme Limited (FSCS) is seeking a strategic delivery partner (Strategic Partner) to deliver an end-to-end claims handling service (the Service). The vision for the Service is to transform FSCS' outsourcing arrangements to ensure they are aligned with its new operational strategy - to enhance customer experience and value. FSCS want to create stronger relationships with fewer strategic partners to drive significant value. The Strategic Partner will be responsible for: • Service Management Services • Support Services • Deposit Services • Non Deposit Services FSCS may during the life of the contract require the Service Provider to provide the following Optional Services: • Insurance Provision Services; • Identification and Verification Tool; • Portfolio Management Tool • Physical Storage • Default Investigation Services • Thematic Issues Resolution The full description can be obtained from the OJEU notice
Timeline
- Completed: Tender published25 July 2017Current notice
- Completed: Submission date23 August 2017
About the buyer
Financial Services Compensation Scheme is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 66000000 · Financial and insurance services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@financial-services-compensation-scheme.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@financial-services-compensation-scheme.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@financial-services-compensation-scheme.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@financial-services-compensation-scheme.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@financial-services-compensation-scheme.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@financial-services-compensation-scheme.gov |
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