Expired contract

ITS200389 Queue and Appointment Management System

Details

Buyer
Leeds City Council
Supplier(s)
Q Matic (United Kingdom) Ltd
Value
GBP 215,000
Duration
5 years
Topic
Software package and information systems
Published
4 July 2017
Source
uk:procontracts

Tender description

The Council requires a Corporate Queue Management System and Public Facing Customer Services Appointment System in order to manage the flow of customers accessing face to face facilities across a network of One Stop Centres and Community Hubs across the city. The Appointments element will be used by Public Facing Customer Services to help manage enquiries within One Stop Centres/Community Hubs; however the Queue Management element is being procured as a Corporate System. This element can then be utilised elsewhere in the Council once the system is operational within the public facing services outlined in this document. Keywords: Information Technology, Queues, Appointments, QMatic, Orchestra

Timeline

  1. Award published4 July 2017
    Current notice
  2. Award date4 July 2017
  3. Contract expiry date9 July 2022

About the buyer

Leeds City Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 48000000 · Software package and information systems
  • 72000000 · IT services: consulting, software development, Internet and support

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

68 similar open tenders

See more open tenders related to ITS200389 Queue and Appointment Management System.

Explore all open tenders

Related buyers

Buyers similar to Leeds City Council.

View all buyers
BuyersCountValue
  1. Bristol City Council
    1,096
    £990.4m
  2. Suffolk County Council
    929
    £692.6m
  3. Leicester City Council
    877
    £1.7bn
  4. Surrey County Council
    823
    £14.1bn
  5. Bedford Borough Council
    762
    £154.4m
  6. Buckinghamshire Council
    736
    £1.1bn
  7. Leicestershire County Council
    672
    £1.4bn
  8. Hampshire County Council
    579
    £22.6bn
  9. Derbyshire County Council
    552
    £2.9bn
  10. Darlington Borough Council
    539
    £267.8m

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.

Try for free