ISS Design as a Service

Tender description

Why the Work is Being Done ISS’ Transformation has a key theme of being Design-led in the definition, implementation and operation of all of our programmes and services. Design as a Service will provide capability extension to the internal Design team, enabling this strategic outcome to be supported across Defence programmes. ISS requires partners who will work with us to ensure all deployed resources are trained, experienced and able to implement Defence policies, and strategies, and create high quality reports, blueprints and architectural deliverables. Problem to Be Solved ISS has historically procured design and architecture support individually, which has resulted in mixed results and prices. We are seeking a partner, or partners, to commit to working with us to enable a pool of architecture, innovation and assurance resources, who understand (collaborating with us) our processes, programmes and deliverables and artefacts, and work with us to deliver to our project and programme customers. Who Are the Users All defence programmes which require architecture, innovation and assurance support, these include ISS owned programmes, and the programmes where ISS is asked to support our Front Line Command and Major Business Unit customers. This will also include collaborating with end user and supplier stakeholders, and other Government departments (including the Cabinet Office), where required. Their need to provide artefacts, guidance and advice in implementing the Defence architecture and policies for their services and solutions. Early Market Engagement Work Already Done Policies, guidelines and high level architecture deliverables have been specified. Architecture tooling and blueprints for the various lifecycle stages are under development. A new target operating model for Design services is under development, and will provide the high level messaging to our customers for the services which our internal team can provide in conjunction with winning partner(s) for this procurement. Existing Team ISS Design Architecture, Innovation and Defence Assurance and Information Security teams covering innovating new potential service to Defence, Architecting/Designing and assuring artefacts on existing projects and programmes, and assuring the security architecture and information assurance. Current Phase Alpha Work Location ISS HQ MOD Corsham, with T&S budget provisioned for any alternate site travel required for the project /programme work. Working Arrangments Work takes place Monday - Friday at ISS HQ MOD Corsham with T&S budget provisioned for any alternate site travel required for the project /programme work. Company and Personal Laptop are not permitted Security Clearance SC Clearance must be in place prior to the contract starting due to the projects the team are required to work with, and site access. Develop Vetted resources will be required for certain programmes, DV resources are required across the roles described. BPSS & Disclosure Scotland are not permitted. Additional T&Cs Skills & Experience TOGAF / Archimate v3.0 Experienced / Certified (8%) Enterprise ICT experience (multi-million pound programmes and large scale (100k plus) end users (8%) Defence/Security experience across Base/Fixed, Deployed, Tactical/Battlespace, and/or Above Secret/Intelligence domains (8) Proven advisory, consultative and artefact delivery experience, working with customers internal IT and supplier stakeholders (8%) Working in security cleared domains, across security classifications (8%) Delivery of services to ITIL framework controls, and within ITIL service lifecycles (8%) 7. Breadth of understanding through lifecycle architectural modelling, from enterprise and business views, through information, high/low level solution and technology views and service definition (8%) Proven experience of up-skilling internal teams, and transitioning knowledge and deliverables to internal teams to endure/maintain (8%) Proven experience of security assurance, accreditation and verification/validation of design artefacts and physical systems designs (8%) Experience of creating technical & security elements of the ITT, including translating design into requirements for validation (8%) Solution arch & Engineering management of design and testing (5%) Nice to Haves Experience of solutions and architectures across the NATO and/or FVEY communities (5%) Contribution and/or awareness of international standards across Defence, e.g. NATO STANAGs (5%) Experience of migrating from customised processes and models to TOGAF Archimate v3.0 (5%) No. of Suppliers to Evaluate 5 Proposal Criteria Clear commitment to investing in education, collaboration, and continuous training and engagement of resources in Defence policies, blueprints, standards, models and ways of working (7.5%) Ability to field experienced and skilled resources in the Defence/Security domain (7.5%) Robust and proven model for securing and managing resources and teams for long term and short term engagements across multiple programmes and projects (7.5%) Proven resource scaling and preparation model, to enable new resources to arrive on tasks with the requisite skills, experience and context for the task (7.5%) Innovative approach to holistic account/engagement management with regular governance and collaboration included in the service (7.5%) Commitment to quality of the deliverables, outcomes and experience of the resources, and rapid remediation / replacement if an issue occurs (7.5%) Proven understanding of the complexities and architectures within Defence/Security, (enterprise scale ICT) (7.5%) Proven long term partnership models implemented to ensure corporate knowledge is developed, maintained and not lost, and internal stakeholders are embedded into the delivery (7.5%) Ability to provision resources across the specialised domains, (Fixed/Base; Deployed; Tactical / Battlespace; Above Secret / Intelligence) (7.5%) Fixed/Base Specialisation; enterprise ICT, Mobility, Data/Voice and Cloud (5%) Deployed Specialisation; autonomous coalition Apps, Hosting, Communications and Gateway capability (5%) Tactical/Battlespace Specialisation; weapons platform centric-deployment and radio /satellite and specialised services / application hosting. (5%) Above Secret Specialisation; Developed Vetted experience of architecture and assurance of intelligence coalition systems and services (2%) Security Assurance and Accreditation Specialisation; security architecture, case officers and accreditors, penetration testers and security assessment architects (8%) Innovation/Development Specialisation; experience of evaluating and defining strategy for leading edge technologies and tools, User Experience Design of candidate solutions, DevOps piloting and development/test of new solution technologies. (7.5%) Cultural Fit Criteria Able to assimilate and align to the Civil Service code of ethics and working practices Agile working principles, including collaborative teams, daily activity assessments, focus on the outcomes and mutual accountability Clear commitment to the successful outcomes defined for this service, and focus on partner behaviours to collaboratively address issues and concerns Evidenced ‘one team’ approach with customers, team members and industry/suppliers Payment Approach Capped time and materials Assessment Method Written proposal Case study Presentation Evaluation Weighting Technical competence 65% Cultural fit 5% Price 30% Questions from Suppliers Budget range c£28m over the duration.