Software programming and consultancy services

Tender description

A decision has been made to utilise a number of open source products that will provide reporting and analytical functionality. In addition, the Contracting Authority will require support to install and support the applications over the duration of any contract awarded as well as a Linux OS such as Centos or assistance with RedHat if same is procured separately. This is intended to minimise multiple support teams and allow the most effective resolution of issues. The Contracting Authority has decided to use R toolkit (an integrated suite of software tools) for data manipulation, statistical analysis, reproducible analysis and graphical display to enhance its Business Intelligence and data mining capabilities. AGS are already using an Open Source CRM as part of their End User Engagement, Data management and analytics portfolio and would like to expand and grow capacity, (...) AGS have procured Alfresco Enterprise as part of a requirement for Document Management for some specific business areas. It is now the intention to acquire some specific skills and expand the scope of the Enterprise Application to include Workflow and Scanning using established and supported plugins. In the pursuit of a mobile strategy and to further the business penetration into the mobile spheres we are interested in using a Rapid Application Development Platform. The platform will allow forms to be created, linked to services and circulated as Mobile Apps. There are huge productivity and efficiency gains from mobile technology that will assist the Contracting Authority to overcome the following: — Paper based processes that are time consuming and prone to error. — time spent travelling back to a desktop to file or process reports. — Lack of access to data that informs better and quicker decision making at incidents.