Expired contract

Helpdesk and support services

Details

Value
EUR 2,500,000
Duration
4 years
Topic
Support services of personal computers
Published
29 June 2017

Tender description

The purpose of the Framework is to provide the Bank with a single Tenderer who will make available certain of the following Service Desk roles over the Term: 1. Service Desk Analyst; 2. Service Desk Lead; 3. End User Support Analyst; 4. End User Support Lead; 5. Service Desk Project Resource. The purpose of the Framework is to provide the Bank with a single Tenderer who will make available certain of the following Service Desk roles over the Term: 1. Service Desk Analyst 2. Service Desk Lead 3. End User Support Analyst 4. End User Support Lead 5. Service Desk Project Resource.

Timeline

  1. Completed: Award date15 April 2017
  2. Completed: Award published29 June 2017
    Current notice
  3. Completed: Contract expiry date25 March 2021

About the buyer

Central Bank of Ireland is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 50324000 · Support services of personal computers
  • 71356300 · Technical support services
  • 72000000 · IT services: consulting, software development, Internet and support
  • 72250000 · System and support services
  • 72253000 · Helpdesk and support services
  • 72253200 · Systems support services
  • 72261000 · Software support services
  • 72315000 · Data network management and support services
  • 72315100 · Data network support services
  • 72600000 · Computer support and consultancy services
  • 72610000 · Computer support services
  • 72611000 · Technical computer support services
  • 79500000 · Office-support services

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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