Helpdesk and support services
Details
- Supplier(s)
- MJ FLood Technology Ltd
- Value
- EUR 2,500,000
- Duration
- 4 years
- Topic
- Support services of personal computers
- Published
- 29 June 2017
- Source
- TedNotices
Tender description
The purpose of the Framework is to provide the Bank with a single Tenderer who will make available certain of the following Service Desk roles over the Term: 1. Service Desk Analyst; 2. Service Desk Lead; 3. End User Support Analyst; 4. End User Support Lead; 5. Service Desk Project Resource. The purpose of the Framework is to provide the Bank with a single Tenderer who will make available certain of the following Service Desk roles over the Term: 1. Service Desk Analyst 2. Service Desk Lead 3. End User Support Analyst 4. End User Support Lead 5. Service Desk Project Resource.
Timeline
- Completed: Award date15 April 2017
- Completed: Award published29 June 2017Current notice
- Completed: Contract expiry date25 March 2021
About the buyer
Central Bank of Ireland is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 50324000 · Support services of personal computers
- 71356300 · Technical support services
- 72000000 · IT services: consulting, software development, Internet and support
- 72250000 · System and support services
- 72253000 · Helpdesk and support services
- 72253200 · Systems support services
- 72261000 · Software support services
- 72315000 · Data network management and support services
- 72315100 · Data network support services
- 72600000 · Computer support and consultancy services
- 72610000 · Computer support services
- 72611000 · Technical computer support services
- 79500000 · Office-support services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@central-bank-of-ireland.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@central-bank-of-ireland.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@central-bank-of-ireland.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@central-bank-of-ireland.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@central-bank-of-ireland.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@central-bank-of-ireland.gov |
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