Lift-maintenance services

Tender description

Contract for the maintenance and repair of domestic stair lifts, vertical lifts, hoists and door openers in homes for residents with restricted mobility. The Royal Borough of Greenwich (the ‘Authority’) sought expressions of interest from suitably qualified and experienced, specialist domestic lift maintenance service providers to enter into a long-term partnering arrangement to provide a planned and reactive maintenance and repair provision for its domestic stair lifts and hoists (the ‘Services’) to various of its residential housing stock comprising approximately 26,000 properties of which approximately 3 000 are leasehold. The Authority intends to enter into a Term Contract under a bespoke form of TPC2005 (2013 version) with a single service provider for an initial term of 3 years extendable at the Authority's sole discretion by a further 2 years up to a maximum of 5 years. The Services are in relation to the service, maintenance and repair of existing stair lifts, through floor lifts, step lifts, ceiling track hoists and automatic door openers / closers in various residential dwellings for people with restricted mobility. The majority of the properties are part of the Authority's housing stock but the Contract includes for services in properties owned by Registered Providers and some private owners that are managed by the Authority on their behalf. The services include for: (i) Carrying out an annual inspection and servicing of stair lifts, through floor / step lifts for people with restricted mobility; (ii) Carrying out an annual inspection and servicing of ceiling track hoists for people with restricted mobility; (iii) Providing a 24/7 responsive repairs service to attend to any breakdowns.