Business to Business CRM Proof of Concept

Tender description

There is an immediate need for a business to business CRM system and Proof of Concept which allows 5 areas to manage their relationships with external organisations. This is to enable Sheffield Hallam University to: - quickly and inexpensively implement basic CRM functionality that will provide real benefit. - Avoid unnecessary complications resulting from multiple and complex requirements - Allow early visualisation on the look and feel of the solution and to refine requirements - Ensure the software works in our environment - Allow the university to identify whether the solution is quick to implement - Confront any cultural and organisational behaviours that may exist The primary objective of this project is to roll out a POC that gives all relevant areas a shared space to manage their business contacts.