Closed tender

Research into disabled passengers' experience of 'turn-up-and-go' assistance

Details

Buyer
Office of Rail and Road
Value
GBP 40,000
Topic
Business services: law, marketing, consulting, recruitment, printing and security
Published
9 January 2017
Submission
23 January 2017
Source
ContractsFinder

Tender description

ORR currently has a significant knowledge gap regarding the quality of assistance to disabled passengers being provided across the rail network via the 'turn-up-and-go' scheme. We therefore require urgent primary research to provide us with evidence that industry's obligations in this area are being met and that users of turn-up-and-go are being provided with a level of service that meets their needs and expectations.

Timeline

  1. Tender published9 January 2017
    Current notice
  2. Submission date23 January 2017

About the buyer

Office of Rail and Road is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 79000000 · Business services: law, marketing, consulting, recruitment, printing and security

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