UK SBS IT17066 Renewal of IBM Spectrum LSF license support

Tender description

The requirement is to renew software support for the IBM software product used by the STFC SCD called Spectrum LSF for the period of one year. The IBM Spectrum LSF software (previously called Platform LSF) has been annually purchased and upgraded over a number of years. We have a very large (~10,000 license units) deployment of Spectrum LSF at STFC RAL and it is a key part of high profile National and world leading computing infrastructures that SCD runs for multiple services. Without continued support and upgrade for the software asset we've purchased over the previous years we will lose the value of a significant asset impacting the science capability and STFC's reputation for supporting national computing facilities. Included in this specification is: • Access to documentation is provided electronically under the support agreement. • The registration of the support contract with IBM is required to be renewed by 1st April • Direct access to IBM software support is required to provide access to new software versions and the right to raise technical support queries. About UK Shared Business Services Putting the business into shared services UK Shared Business Services Ltd (UK SBS) brings a commercial attitude to the public sector; helping our customers improve efficiency, generate savings and modernise. It is our vision to become the leading provider for our customers of shared business services in the UK public sector, continuously reducing cost and improving quality of business services for Government and the public sector. Our broad range of expert services is shared by our customers. This allows our customers the freedom to focus resources on core activities; innovating and transforming their own organisations. Core services include Procurement, Finance, Grants Admissions, Human Resources, Payroll, ISS, and Property Asset Management all underpinned by our Service Delivery and Contact Centre teams. UK SBS is a people rather than task focused business. It's what makes us different to the traditional transactional shared services centre. What is more, being a not-for-profit organisation owned by its customers, UK SBS' goals are aligned with the public sector and delivering best value for the UK taxpayer. UK Shared Business Services Ltd changed its name from RCUK Shared Services Centre Ltd in March 2013. Our Customers Growing from a foundation of supporting the Research Councils, 2012/13 saw Business Innovation and Skills (BIS) transition their procurement to UK SBS and Crown Commercial Service (CSS - previously Government Procurement Service)