Driving-test services

Tender description

The RSA has awarded a Contract for the continued delivery of the Driver Theory Test Service which includes: — Computerised testing service for the following theory tests: — Learner Driver Theory Test, Certificate of Professional Competence certification process, Emergency Services Driving Standard Theory Test and Approved Driving Instructors Theory Test. — Other Optional Services may also be required to be delivered, including (but not limited to) Hazard Perception Testing, One Stop Shop and Safe2 services. The RSA Theory Test Service also includes the following services: — Operation, maintenance and staffing of RSA Theory Test Centres, — Data Protection and Security services, — Identity Validation, — Call centre and Customer Services, — Information Technology services, — Road Safety Promotion, — Translation and Assisted support, — Implementation, — Reporting, Monitoring and Performance Review, and — Such Optional Services as may be required.