UK SBS IT17194 BEIS Primary Authority Register Beta

Tender description

Why the Work is Being Done Primary Authority (PA) offers businesses the opportunity to form a legally recognised partnership with one local authority, which then provides robust and reliable regulatory advice for other councils to take into account when carrying out inspections or dealing with non-compliance. The PA Register is the biggest point of contact for stakeholders, and regulators are required to use the Register for many of their transactions concerning businesses participating in PA. PA will be expanded and simplified through the Enterprise Act (due to come into force on 1/10/2017). The Register must support any new processes associated with the legislative changes to PA. Problem to Be Solved The existing digital service is not compliant with the GDS Digital Service Standard and cannot support the upcoming legislative changes to Primary Authority. A replacement, user-centred service is required which complies with the legislative changes. Who Are the Users Enforcement officers need to be able to quickly and easily find out if a business has a PA arrangement. Primary Authority Officers, businesses and trade associations need to be able to register with ease. Users need to be able to view assured advice given to businesses. Users need to be able to navigate the site to find advice and guidance. Early Market Engagement Work Already Done 5 week Discovery phase completed to produce a series of user stories and a prioritised list of user journeys for the MVP. 12 week Alpha carried out to develop prototypes in Axure/Drupal based on user journeys and user testing/research. Prioritised backlog produced for Beta. Legacy system assessed to determine data migration strategy. Existing Team The existing team consists of a Service Manager, Product Owner, helpdesk support, and internal staff with expertise in subject areas and knowledge of user communities. Current Phase Beta Work Location 1 Victoria Street, London, SW1H 0ET Working Arrangments Co-located at 1 Victoria Street, London. Adhering to BEIS normal working hours (09:00 - 17:00). Suppliers must comply with BEIS travel and subsistence policy. There is a possibility of travel for user research purposes, which could be anywhere in the United Kingdom. (BEIS will meet any additional travel costs incurred away from the London office for the purposes of user research or attendance at other BEIS sites). Travel to Birmingham should be expected. Security Clearance Baseline Personnel Security Standard (BPSS) clearance required. Additional T&Cs Skills & Experience Demonstrate how you will apply your skills and expertise to... deliver digital services that meet the GDS Digital Service Standard criteria and pass GDS service assessments and how this will ensure the successful delivery of this project assess legacy systems, develop migration strategies and migrate data to new digital services and how this will ensure the successful delivery of this project develop prototypes (wire frames/coded prototypes/etc.) iteratively via user testing/research and how this will ensure the successful delivery of this project develop digital services using agile methodologies and how this will ensure the successful delivery of this project develop production ready code for private/public Beta releases from Discovery and Alpha outputs (e.g. low-fi/hi-fi prototypes) and how this will ensure the successful delivery of this project prioritise key content and features using metrics, analytics, and user feedback and how this will ensure the successful delivery of this project prioritise product and programme delivery using effective estimation and sizing techniques and how this will ensure the successful delivery of this project design and build services which meet user needs, follow GDS design patterns, and meet accessibility standards and how this will ensure the successful delivery of this project use automated (testing) environments and implement continuous integration, delivery & deployment and how this will ensure the successful delivery of this project implement 3rd party APIs and how this will ensure the successful delivery of this project Nice to Haves Demonstrate how you will apply your skills and expertise to... deliver digital services from Discovery to Live, involving retirement of legacy services and how this will ensure the successful delivery of this project upskill client staff and how this will ensure the successful delivery of this project No. of Suppliers to Evaluate 5 Proposal Criteria Approach and methodology Technical solution How the approach or solution meets user needs Estimated timeframes to complete the work Team structure (with roles and responsibilities) How risks and dependencies are identified and approaches to manage them Approach to maintaining control, transparency and quality Cultural Fit Criteria Demonstrate how you will work as a team with BEIS and other suppliers throughout this project Demonstrate how you will work transparently and collaboratively with the BEIS Regulatory Delivery team when making decisions throughout this project Payment Approach Fixed price Assessment Method Written proposal Presentation Evaluation Weighting Technical competence 65% Cultural fit 15% Price 20% Questions from Suppliers Budget range £950,000 - £1,030,000