Lift-maintenance services

Tender description

One Direct Maintenance Limited (ODML) on behalf of One Housing Group are looking to procure a lift maintenance contract covering maintenance and repair to its portfolio (c280) of passenger lifts on a comprehensive maintenance basis. The successful provider will be expected to provide comprehensive repairs and maintenance service for the Group's 16 passenger lifts. The lifts shall be maintained to a high standard and the works shall include the following: a) Planned Preventive Maintenance. b) Emergency Maintenance. c) Responsive Repairs including remedial works following lift thorough examination reports (LOLER) / Callouts (Normal Working Hours and Out of Hours). d) Entrapment Management. e) Minor and Major Repairs, Parts Replacements, and Alterations. f) Any Supplementary Tests Required, Supporting a Thorough Lift Examination. g) Management and Administration of The Planned and Reactive Repair Requests Via a Portal on Client Repairs System. h) Maintenance of a Passenger Lift Database. i) Monitoring Via Electronic Monitoring Unit (EMU) and Lift. Monitoring Web Portal. j) Arranging Appointments for The Servicing and Responsive Repairs. The above list is not exhaustive and all lift services are deemed to be included. The Service Provider shall carry out all necessary minor repairs and replacements so as to maintain the optimum performance and longevity of each passenger lift. Minor repairs and replacements shall be carried out by the SP during regular maintenance or callout visits. The successful provider will be expected to provide comprehensive repairs and maintenance service for the Group's 142 passenger lifts. The lifts shall be maintained to a high standard and the works shall include the following: a) Planned Preventive Maintenance. b) Emergency Maintenance. c) Responsive Repairs including remedial works following lift thorough examination reports (LOLER) / Callouts (Normal Working Hours and Out of Hours). d) Entrapment Management. e) Minor and Major Repairs, Parts Replacements, and Alterations. f) Any Supplementary Tests Required, Supporting a Thorough Lift Examination. g) Management and Administration of The Planned and Reactive Repair Requests Via a Portal on Client Repairs System. h) Maintenance of a Passenger Lift Database. i) Monitoring Via Electronic Monitoring Unit (EMU) and Lift. Monitoring Web Portal. j) Arranging Appointments for The Servicing and Responsive Repairs. The above list is not exhaustive and all lift services are deemed to be included. The Service Provider shall carry out all necessary minor repairs and replacements so as to maintain the optimum performance and longevity of each passenger lift. Minor repairs and replacements shall be carried out by the SP during regular maintenance or callout visits. The successful provider will be expected to provide comprehensive repairs and maintenance service for the Group's 110 passenger lifts. The lifts shall be maintained to a high standard and the works shall include the following: a) Planned Preventive Maintenance. b) Emergency Maintenance. c) Responsive Repairs including remedial works following lift thorough examination reports (LOLER) / Callouts (Normal Working Hours and Out of Hours). d) Entrapment Management. e) Minor and Major Repairs, Parts Replacements, and Alterations. f) Any Supplementary Tests Required, Supporting a Thorough Lift Examination. g) Management and Administration of The Planned and Reactive Repair Requests Via a Portal on Client Repairs System. h) Maintenance of a Passenger Lift Database. i) Monitoring Via Electronic Monitoring Unit (EMU) and Lift. Monitoring Web Portal. j) Arranging Appointments for The Servicing and Responsive Repairs. The above list is not exhaustive and all lift services are deemed to be included. The Service Provider shall carry out all necessary minor repairs and replacements so as to maintain the optimum performance and longevity of each passenger lift. Minor repairs and replacements shall be carried out by the SP during regular maintenance or callout visits.