Expired contract

ITSM Service Desk & FM Tool

Details

Supplier(s)
Softcat PLC
Value
£247,407
Duration
3 years
Topic
Information systems and servers
Published
24 April 2017

Tender description

Contract for the replacement of Hornbill Supportworks with ServiceNow's IT Service Automation Application Suite to provide core functionality to the IT and Facilities Service Desk tool.

Timeline

  1. Completed: Award date22 June 2016
  2. Completed: Award published24 April 2017
    Current notice
  3. Completed: Contract expiry date7 July 2019

About the buyer

Department For Work and Pensions (DWP) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

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Decision makers

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