Repair and maintenance services of building installations

Tender description

This Prior Information Notice (PIN) does not constitute a call for competition by Solihull Community Housing (SCH) for the procurement of any services, supplies or works. This PIN is issued solely for the purposes of an Early Market Engagement (EME) exercise. No information in this PIN, or provided during and for the EME exercise, constitutes any commitment by SCH to undertake a procurement exercise in the future. SCH is undertaking a service review of its Energy Management Service Agreement (EMSA), and as part of this review process SCH will be conducting an EME exercise to establish; the market status (capacity, capability and experience), and the markets view on the available options for future service delivery and contract procurement. The appointed Service Provider under SCH's current EMSA is responsible for the total management, end-to-end operation and maintenance, of district heating system installations. The district heating systems consist of biomass boiler installations (with gas back-up) located within 13 plant rooms that service heating and hot water to 23 high rise residential buildings and up to approximately 1 300 flats contained within. The services provided under the EMSA include: — Management of efficient biomass plant operation, including fuel supply (both biomass fuel and gas back-up). — Provision of planned preventative maintenance to biomass plant. — Provision of responsive repairs to biomass plant and associated service installations, including management of call-outs and response times. — Provision of responsive repairs to tertiary heating systems installed within residents flats, including management of call-outs and response times. — Management and administration of residen..