Support for ICT and Digital Service - Transformation

Tender description

Why the Work is Being Done Birmingham City Council is facing considerable financial challenges and is at the same time driving forward on significant organisational change. A key focus is the future role, costs and flexibility of its ICT and Digital (ICTD) service to support this change and the Council’s need to deliver savings. Problem to Be Solved The Council is seeking a provider to support the Technical Workstream of its Service Birmingham Transition Programme. The Council’s current ICTD contract is a Joint Venture between the Council and Capita, currently due to end in 2021. The Council’s recently approved ICT & Digital strategy describes a planned transition to a new contract and ICTD operating model. The current contract provides most aspects of ICTD (with few exceptions) and has considerable exclusivity in the provision of ICTD. The Council is looking to migrate away from a single source supplier to a SIAM (or hybrid of) based multi-vendor model before 2021. Who Are the Users The Council requires a provider with both experience and in-depth specialist technical, strategic and commercial skills to support the Technical Workstream of its Service Birmingham Transition Programme. The Council is looking to migrate away from its single source supplier to a SIAM based (or hybrid of) multi-vendor model over the before 2021. This move is aimed at driving better value for money, improved service, greater agility and ultimately better customer satisfaction. Early Market Engagement Work Already Done Existing Team Service Birmingham Transition Board comprising of senior leaders of the Council and its ICTD Service Team, finance, procurement and legal officers of the Council, the Council's external legal and finance advisors. Current Phase Not applicable Work Location Birmingham Working Arrangments Agreed on appointment Security Clearance Additional T&Cs The successful provider shall sign up to the Birmingham Business Charter for Social Responsibility and produce an Action Plan with commitments proportionate to the value of this contract. Skills & Experience Experience of working with an organisation with ICTD outsourced Experience of working where other contractual arrangements (SIAM orsimilar) are in place Enterprise architecture knowledge and experience defining a business application strategy Nice to Haves No. of Suppliers to Evaluate 4 Proposal Criteria How the approach or solution meets the Council's needs Estimated timeframes for the work Cultural Fit Criteria Take responsibility for their work Work as a team with the Council and its advisors Payment Approach Fixed price Assessment Method Written proposal Work history Reference Presentation Evaluation Weighting Technical competence 40% Cultural fit 20% Price 40% Questions from Suppliers Budget range