Transformation of Customer Participation in Co-Delivery of Services
Details
- Supplier(s)
- Corporate Culture Ltd
- Value
- GBP 53,005
- Duration
- 3 months
- Topic
- Business and management consultancy services
- Published
- 27 March 2017
- Source
- ContractsFinder
Tender description
The primary objective of the work is to inform Ofwat about leading edge practice in terms of customer participation in the co-delivery of service (including co-creation as appropriate), by: • identifying and reviewing leading international and cross-industry examples of practice in customer participation in the co-delivery of solutions; • identifying how the frontier could be shifted further; • setting out a framework for customer participation in the co-delivery of solutions in the water sector; and • setting out a framework for assessing it and challenging companies at the next price review.
Timeline
- Completed: Award date21 December 2016
- Completed: Award published27 March 2017Current notice
- Completed: Contract expiry date31 March 2017
About the buyer
Water Services Regulation Authority (Ofwat) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 79410000 · Business and management consultancy services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@water-services-regulation-authority-ofwat.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@water-services-regulation-authority-ofwat.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@water-services-regulation-authority-ofwat.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@water-services-regulation-authority-ofwat.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@water-services-regulation-authority-ofwat.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@water-services-regulation-authority-ofwat.gov |
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