IT services: consulting, software development, Internet and support

Tender description

The Scottish Road Works Commissioner (SRWC) requires the Design, Construction, Implementation, Improvement, Hosting and Maintenance of a Scottish Road Works Register which is capable of supporting all the mandatory notification requirements of the New Roads and Street Works Act 1991 (as amended by the Transport (Scotland) Act 2005), and its related Codes of Practice. The Operator will supply, operate and develop an electronic notification system capable of handling all the operations of Scotland's centralised Register together with the operation of a Dial before you Dig system. The Dial before you Dig system provides a protection system for owners of underground services, including but not limited to utilities and roads authorities. The Scottish Road Works Commissioner is seeking to appoint a service provider to deliver Software as a Service (SaaS) for the Design, Construction, Implementation, Improvement, Hosting and Maintenance of the Scottish Road Word Register (hereinafter referred to as ‘the Register’), such services include, but are not restricted to, project management, implementation, integration and training resources. Scotland has operated such a national register of road works since 1991. The last procurement process for such a Register was undertaken in 2009 (OJEU Ref: 2009/S 29-042545). Full details of the services required are contained within the procurement documents, however a high level summary of requirements are as follows: The Register shall: — Act as a Road Works Co-ordination Tool, identifying conflicts, opportunities etc., — Share transactions based on each organisations ‘Areas of Interest’, — Validate all data input, — Allow recording of responses and relevant actions to transactions, — Provide comprehensive search facilities, allowing the retrieval, viewing and export of all transactions, — Manage organisations ‘To Do Lists’, — Keep comprehensive audit trail of all transactions and actions, — Be accessible to all authorised users and to members of the public via the internet. The tender is designed to provide the Scottish Road Works Community with a Register of works (the Register) and ancillary services (such as the Dial before you Dig service and Helpdesk functions). The Register provides a means to plan and exchange notices of works, plan and record details of inspections carried out, record details of reinstatements completed and exchange information on the location of underground apparatus with an overall aim to aid in the co-ordination of road works and reduce disruption to the travelling public. It is the repository for the whole life record of works carried out in the road network under the Roads (Scotland) Act 1984 and the New Roads and Street Works Act 1991 (NRSWA) (as amended by the Transport (Scotland) Act 2005). The Commissioner analyses the information recorded to gauge roads authority and undertakers compliance with the act and related best practice guidance.