Closed tender

Persona Development

Details

Buyer: High Speed Two (HS2) Ltd
Published: 23 March 2017
Submission: 5 April 2017
Source: uk:bravosolution

Tender description

HS2 Ltd requires the support of a Supplier to develop customer personas. The Supplier will work collaboratively with HS2 Ltd Customer Experience team and develop a set of personas that, as a collection, represent the future HS2 customers. These personas will be based on the existing research obtained by HS2 Ltd and, at the end of this one month engagement, they should enable the company to both develop and test concepts, designs and service offer proposals. They should also enable HS2 Ltd staff members and supply chain to empathise with the customers of the future, and their needs. Full details of this opportunity and award criteria is provided within the ITT documentation, which is available on the HS2 e-Sourcing site.

Timeline

Completed: Tender published23 March 2017
Current notice
Completed: Submission date5 April 2017

About the buyer

High Speed Two (HS2) Ltd is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@high-speed-two-hs2-ltd.gov
Commercial Director	+44 •••• ••••••	••••••••@high-speed-two-hs2-ltd.gov
Procurement Manager	+44 •••• ••••••	••••••••@high-speed-two-hs2-ltd.gov
Category Lead	+44 •••• ••••••	••••••••@high-speed-two-hs2-ltd.gov
Senior Buyer	+44 •••• ••••••	••••••••@high-speed-two-hs2-ltd.gov
Contracts Manager	+44 •••• ••••••	••••••••@high-speed-two-hs2-ltd.gov