Repair and maintenance services of central heating

Tender description

To carry out an annual maintenance and servicing to the communal heating/hot water supply boilers and associated plant for provisionally Twenty one (21) domestic housing sites within the Bolton area, comprising approximately Eight Hundred (800) tenanted properties (including those purchased under the RTB scheme). To include for the following units: Gas fired, Biomass, Solar and Domestic air to air source heat pump units. The contract is to include: The annual servicing and maintenance of the communal boilers & plant providing heating/hot water supply and associated electrical and control systems, including specialist support for data analysis Twenty four (24) hour call out service throughout the contract period across all sites To provide dedicated, day & out of hours call handling service. Arranging direct appointments with customers as required. A number of these have site based CSOs (Community Support Officer) to help support customers that elderly and vulnerable. Emphasis is put on the importance of providing a service that meets the needs of all our customers to ensure continued supply of heating and hot water at all times. The contract has an approximate value range of 160 000 GBP and 200 000 GBP annually.