Award Notice-Managed Service for IT support services

Tender description

This public procurement competition related to Managed Service for IT support services. The RFT was divided into 3 lots as set out below: Lot 1: Managed Service of Server Infrastructure and private cloud support. Lot 2: IT Service desk and user helpdesk support. Lot 3: Microsoft productivity application and azure support. Numbers of tenders received: Lot 1: 4; Lot 2: 4; Lot3: 4 Date of contract award: 01/12/2015 The contract was awarded to Unity Technologies IT Ltd T/A Unity Technology Solutions of 8 Richview Office Park, Clonskeagh, Dublin 14, a company incorporated in Ireland with company registration number 488097 and will terminate on 30/11/2016 with an option to extend the term for periods of up to 12 months with a maximum of two such extensions depending on budget availability and performance. Value of contract: Estimated total value is lot 1: €146,280 ; lot 2: €97,650; lot 3: €117,705 Award criteria and weightings: The contract was awarded from the qualifying tenders on the basis of the most economically advantageous tender using the following award: 1 Quality and Comprehensiveness of the organisation capability, controls, innovation, level of service, and Governance demonstrated within the response Max. = 100 Min. = 50) Quality and Comprehensiveness of approach to delivery of requirements, including on-board and demonstrated understanding of the requirements.Max. = 200 Min. = 100) Quality and Comprehensiveness and level of resources to be applied to the service Max.= 100 (Min.= 50) Quality and Comprehensiveness (Range and depth) of previous organisation relevant experience in delivering similar service Max. = 200 Min.= 100) Cost current service Max = 300 (LOT 1 A,B,C,E)(LOT 2 A,B,C,E)(LOT 3 A,B,C,D, F) Cost potential future service Max = 100 (LOT 1 A,B,D,E)(LOT 2 A,B,D,F)(LOT 3 A,B,D, E, F)