GB-Trent: Provision of a Customer Service Event
Details
- Value
- GBP 37,500
- Topic
- Training services
- Published
- 18 February 2016
- Submission
- 3 March 2016
- Source
- ContractsFinder
Tender description
Stoke on Trent City Council has a range of Front Facing service areas within the Resources Directorate consisting of around 300 members of staff. This covers staff in Revenues and Benefits, Financial Assessments, Customer Services (Council Call-Centre), Libraries The Council wishes to appoint an external facilitator to design and deliver an energetic and interactive ‘Customer Service Event’ for this cohort of staff to focus on the achievement of the following key objectives:- • Work with residents to make our towns and communities a great place to live. • Support all our residents to fulfill their potential regardless of vulnerability. • A commercial council, fit for purpose, driving efficiency in everything we do (every contact counts). • Working together to create a stronger city we can all be proud of
Timeline
- Completed: Tender published18 February 2016Current notice
- Completed: Submission date3 March 2016
About the buyer
Stoke-on-Trent City Council is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 80500000 · Training services
- 80510000 · Specialist training services
- 80521000 · Training programme services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@stoke-on-trent-city-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@stoke-on-trent-city-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@stoke-on-trent-city-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@stoke-on-trent-city-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@stoke-on-trent-city-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@stoke-on-trent-city-council.gov |
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