3rd Party IT Support & Maintenance including the Supply & Disposal of IT Equipment

Tender description

Tees Esk & Wear Valleys NHS Foundation Trust provides 1.6 million people living within County Durham, the Tees Valley, Scarborough, Whitby, Ryedale, Harrogate, Hambleton, Richmondshire, York and Selby with a range of mental health, learning disability and substance misuse services. The Trust are looking to work with a supplier to deliver a comprehensive IT Support and Maintenance Service which includes the Supply and Secure Disposal of IT Equipment. The successful supplier will be required to purchase and receipt IT equipment on behalf of the Trust. The IT Maintenance Service required as part of this contract, will be remedial and will be instructed by the Trusts Information Service Desk. Asset Management, Delivery, Installation and Commissioning are also key elements of the service required by Tees, Esk & Wear Valleys NHS Foundation Trust. The successful supplier will also be required to provide bespoke management information as part of the service. Service Levels and Key Performance Indicators are important factors of this contract and will be continuously monitored and reviewed by the Trust and will be expected to be met by the successful supplier for the duration of the contract. The contract is to commence on the 1st June 2016 for a period of 12 months with the option to extend for a further 4 x 12 months. To express an interest in this opportunity, please log on to the link below and follow the on-line instructions on CARDEA: https://www.cardea.nhs.uk/Cardea/DisplayModules/TradeModules/Negotiations/Opportunities/ViewOpportunityEvent.aspx?EventID=3255&Culture=en-GB