Repair and maintenance services of central heating

Tender description

As part of LHC's development of ‘compliance frameworks’. We are looking to develop a framework that offers Heating Service Contracts ranging from 25 000 GBP — > 1 000 000 GBP to LA, HA, Educational establishment and other Public Sector Buildings. Workstream 1 — Third-Party Auditor for Heating Systems — Gap analysis of landlords Gas Policy, Gas safe awareness training to clients and their tenants. Inspecting LGSR compliance including monitoring work performed by heating operatives works and reporting finding to client and service company. Workstream 2 — Heating System — Service, Repairs & Installations — Offer of various types of services contracts available to public sector housing stock including fully comprehensive, 24/7 365 days planned and responsive heating system contracts. That includes 24/7 Call Centre facilities with IT database systems capable of holding detailed tenant information including addresses, occupier information, assets details, call and fault data, KPI information and Electronic Landlord Gas Safety Certificates and Managing tenant phone calls and actively managing a clients LGSR compliance duties. Including full Management, Administration, Managing various service trade operatives and Supplying replacement parts, boilers, and complete heating systems. Workstream 2- Includes the addition task for companies that can provide — Commercial Heating Services This shall be optional (Non-Mandatory, this will be assessed by LHC for the quality and compliance and price but will not form part of the final scored evaluation). If any task is to be undertaken by a sub-contractor (including a subsidiary company), this must be declared including if so, for what proportion of the contract.