IT services: consulting, software development, Internet and support

Tender description

Tate is seeking companies to complete detailed design, build, implementation and application support of a Single View of Customer capability on Microsoft Azure to support analysis, reporting and marketing automation activities for most customer activities across Tate. This ITT is to support selection of a single delivery partner to support an implementation programme, provide ongoing application support and then agree a framework agreement to support engagement on future SVoC projects. We are therefore procuring: 1. SVoC Platform Project This is seen as a delivery project across up to 6 iterations delivering the core SVoC Data Store technology on Azure, key Tate system integrations, and building out the analysis (R Studio) and reporting (Power BI). 2.Ongoing 24/7 application support Application support services for the production SVoC solution. Providing resource and SLA to cover in live operational issues. This would include definition project to set-up the support and then the operation. 3.Framework agreement based on a fixed rate card A commercial framework agreement, pre agreed, to support Tate engaging the supplier in future projects related to Data at Tate following the successful delivery of item 1.