Business and management consultancy and related services

Tender description

A current contract with NHS Business Services Authority relating to the procurement and supply chain of goods in the NHS will expire in October 2018. As part of the Future Operating Model (‘FOM’) the Authority is seeking to award a contract for the provision of leadership, resourcing, capacity and expertise to assist in designing, delivering and establishing an Intelligent Client Co-Ordinator (‘ICC’) as a fully functioning and resourced unit within the Authority (or such other third party body as shall be determined by the Authority). The ICC is the central services delivery management function acting on behalf of NHS Trusts and the Authority, and is critical to the success of the FOM. This procurement is to provide services over a two year period with an option to extend the duration of the contract beyond the expiry date by one or more consecutive periods, each for a duration of 2 months or longer provided that the total contract period does not exceed 48 months in total. External assistance is required to provide the leadership, resourcing, capacity and expertise required to deliver and establish the Intelligent Client Co-ordinator (ICC) as a fully functioning and resourced unit with the Authority and support other areas of the FOM programme as required by the Authority. By the time the ICC reaches a ‘business as usual’ phase it is expected to have approximately 200 employees. The Supplier is expected to not only review, challenge and develop the plans and models for the ICC and wider FOM programme already prepared by the Authority but, more importantly, to use the Supplier's expertise, resources and leadership skills effectively to implement and deliver the ICC and the wider FOM programme (subject to the Authority's overall authority and leadership). The Supplier shall provide a Core Team comprising of fifteen consultants which will be considered Key Personnel within the contract. The Supplier's Core Team shall comprise 2 groups as below: 1) Supplier' Senior Leadership Team (‘SLT’) — shall comprise seven (7) experienced consultants to fulfil the following functional roles as described in the ITT: (Performance Management/Customer and Business Development/HR/Finance/IT/Programme Delivery/Transition). The SLT shall provide expert advice and leadership to the Authority's Leadership Team in all matters as required. The Supplier shall be responsible for leading delivery of the FOM and, in doing so, shall ensure that the SLT works collaboratively with the Authority's Leadership Team (‘ALT’). 2) Extended Team — The balance of eight (8) consultants shall comprise a common pool of expertise, providing further breadth and capacity for delivery of the services under the direction of the SLT. The composition of the Extended Team shall be maintained throughout the contract period and, as a consequence, the eight consultants forming the Extended Team must have the capability to work in several functions. Optional Services during the contract period may be required at the Authority's discretion for the supply of additional resourcing where the requirements of the services necessitate the provision of resource in excess of the Core Team and may be sourced from the Supplier as ‘Optional Services’ or procured on a competitive basis from third party suppliers (depending on achieving best value for money).