Community Forum Management / Social Media Engagement / Contact Centre Services
Details
- Buyer
- Tourism Ireland CLG
- Topic
- Internet or intranet client application development services
- Published
- 17 November 2016
- Source
- ie:e_tenders
Tender description
Tourism Ireland wishes to enter into a contract with a Supplier for the provision of Community Forum Management / Social Media Engagement / Contact Centre Services. The successful candidate must be capable of servicing, managing and engaging customers using a range of channels. The core services to be provided are Digital Engagement, Marketing Programme Development & Management, Centre Operations plus Collaboration & Communication. Currently, our key interaction points are the Ireland.com Community Forum, Facebook, Twitter, Google Plus, Instagram and inbound consumer email. This list is indicative but is not exhaustive. PLEASE REFER TO THE DOWNLOADABLE DOCUMENTS ATTACHED TO THIS NOTICE FOR THE DETAILED REQUIREMENTS.
Timeline
- Completed: Award published17 November 2016Current notice
About the buyer
Tourism Ireland CLG is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 72421000 · Internet or intranet client application development services
- 79342300 · Customer services
- 79342320 · Customer-care services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@tourism-ireland-clg.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@tourism-ireland-clg.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@tourism-ireland-clg.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@tourism-ireland-clg.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@tourism-ireland-clg.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@tourism-ireland-clg.gov |
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