Awarded contract

Community Forum Management / Social Media Engagement / Contact Centre Services

Details

Topic
Internet or intranet client application development services
Published
17 November 2016

Tender description

Tourism Ireland wishes to enter into a contract with a Supplier for the provision of Community Forum Management / Social Media Engagement / Contact Centre Services. The successful candidate must be capable of servicing, managing and engaging customers using a range of channels. The core services to be provided are Digital Engagement, Marketing Programme Development & Management, Centre Operations plus Collaboration & Communication. Currently, our key interaction points are the Ireland.com Community Forum, Facebook, Twitter, Google Plus, Instagram and inbound consumer email. This list is indicative but is not exhaustive. PLEASE REFER TO THE DOWNLOADABLE DOCUMENTS ATTACHED TO THIS NOTICE FOR THE DETAILED REQUIREMENTS.

Timeline

  1. Completed: Award published17 November 2016
    Current notice

About the buyer

Tourism Ireland CLG is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 72421000 · Internet or intranet client application development services
  • 79342300 · Customer services
  • 79342320 · Customer-care services

AI insights

  • Is there a preferred supplier?
  • What are the buyers pain points?
  • What has the buyer previously procured?
  • What are the key requirements?
Sign-up to enrich

Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

Related topics

Topics related to Community Forum Management / Social Media Engagement / Contact Centre Services, ranked by notice volume.

View all topics
TopicCountValue
  1. 328
    £60.7bn

Related buyers

Buyers similar to Tourism Ireland CLG.

View all buyers

Win more public sector contracts

Track every UK and Ireland tender in one place — set up alerts, find decision-makers, and never miss an opportunity.