Awarded contract

Hardware Support on Intel Servers, Eva Storage & Cisco Communications Equipment.

Details

Buyer
Solas
Topic
Support equipment
Published
24 October 2016
Source
ie:e_tenders

Tender description

Provision of 4 hour Hardware Support on Intel Servers, EVA Storage and Cisco Communications equipment. Provision of 4 hour Alpha / Openvms Hardware and Software Support Your tender must refer the following areas • Ability to provide a 4hr response on all items specified • Ability to support and service Alpha Hardware and Software • Failure to meet response times and penalties • Confirm personnel’s qualifications to fulfil the contract • Availability and access to spare parts (Ireland / other) • Assurance of 99% uptime • Access to Helpdesk • Access to Knowledge Bank • Remote Monitoring Capabilities • Define fault Escalation procedures

Timeline

  1. Award published24 October 2016
    Current notice

About the buyer

Solas is a public sector buyer in Ireland publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

  • 35820000 · Support equipment
  • 44212313 · Supports
  • 50324000 · Support services of personal computers
  • 71356300 · Technical support services
  • 72000000 · IT services: consulting, software development, Internet and support
  • 72100000 · Hardware consultancy services
  • 72120000 · Hardware disaster-recovery consultancy services
  • 72250000 · System and support services
  • 72253000 · Helpdesk and support services
  • 72253200 · Systems support services
  • 72261000 · Software support services
  • 72315000 · Data network management and support services
  • 72315100 · Data network support services
  • 72600000 · Computer support and consultancy services
  • 72610000 · Computer support services
  • 72611000 · Technical computer support services

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Decision makers

Connect with the people behind this procurement.

Contact nameJob titlePhone numberWork email
Head of Procurement+44 •••• ••••••
Commercial Director+44 •••• ••••••
Procurement Manager+44 •••• ••••••
Category Lead+44 •••• ••••••
Senior Buyer+44 •••• ••••••
Contracts Manager+44 •••• ••••••

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