UK SBS FWMRCR16025 BIS Stakeholder Survey 2016

Tender description

The annual Stakeholder survey delivers a number of objectives: • To inform policy development and build our policy evidence base for future stakeholder engagement strategies; • To understand the current nature and state of our relationship with our stakeholders across the BIS portfolio; and • To actively seek feedback from BIS stakeholders to understand if BIS messages and policies are reaching and impacting stakeholders and how we can improve our approach. BIS Communications will share the survey results with the Executive Board and Ministers, as well as wider policy teams. We also use the results to feed into the Department’s policy development and stakeholder engagement activities. This satisfies the directorate’s overall objective to counsel the Department on its communication strategies. BIS has maintained a similar survey structure since 2012. Based on previous surveys, the following outputs are expected: • An independent quantitative telephone survey of at least 220 stakeholders using a set of questions agreed between BIS and the provider. These questions will be based on previous years’ surveys for consistency and base-lining purposes. • An independent qualitative in-depth telephone survey of at least 20 stakeholders to enrich the insight and provide context to the findings. The fieldwork will need to take place in April 2016 so it can complete before end of financial year. Results will be required in May/June 2016.