IT services: consulting, software development, Internet and support

Tender description

London Councils invites Tenders for the provision of a hosted Case Management System (CMS) to support the operation of the London Lorry Control Scheme (LLCS). Detailed requirements for the system and hosted service are set out in the ITT. The contract is for an initial period of 3 years, with an option, subject to agreement by London Councils, to extend the initial period by further yearly periods not exceeding a further 2 years in aggregate. London Councils invites Tenders for the provision of a hosted Case Management System (CMS) to support the operation of the London Lorry Control Scheme (LLCS). Detailed requirements for the system and hosted service are set out in the ITT. The contract is for an initial period of 3 years, with an option, subject to agreement by London Councils, to extend the initial period by further yearly periods not exceeding a further 2 years in aggregate. The London Lorry Control Scheme (LLCS) controls the movement of heavy goods vehicles (HGV) over 18 tonnes maximum gross weight, at night and during the weekend. The scheme is in place to help minimise disruption and noise pollution in residential areas during unsocial hours through the restricted use of roads. The LLCS regulations are set out in the Greater London (Restriction of Goods Vehicles) Traffic Order 1985 London Local Authorities and Transport for London Act 2003, which applies in all 31 of the 32 London boroughs (Barnet is excluded) and the City of London. It allows for the control of HGV movement at night and at weekends for defined ‘Prescribed Hours’. Currently, 29 of the boroughs allow London Councils to enforce the LLCS on their roads. 14. London Councils is seeking a CMS to be provided as a hosted service, in accordance with the requirements for the system and hosted service that are set out in the ITT. The CMS will allow EOs to efficiently and effectively transfer details of observed vehicles onto the system, which should then cross-reference against the permissions database and DVLA records to indicate whether it is necessary to issue a (PCN) and where appropriate to enable requests for further information. Bidders should note that unlike other PCN-based enforcement schemes, such as parking control, under the LLCS PCNs can be issued to both the driver and the registered keeper, i.e. the haulier. The CMS must have the capability to manage and process PCNs electronically and provide specific management reports to support the system functionality. Bidders should include with their tenders an option, which London Councils may or may not take up, to provide data capture and transfer of enforcement activities using automatic number plate recognition (ANPR) software and hand-held mobile devices. Requirements for this option are set out at Section D2 para ii of the ITT.