Transport for the North - Integrated and Smart Travel Customer Information

Tender description

A consultancy delivery partner is required for Customer Information. Initially the requirement is to complete detailed analysis and development of the vision, capability model, and detailed implementation plan. The objective for Customer Information is to provide all customers with integrated, consistent, and simple information to enable them to plan and complete their journeys (e.g. timetables, disruption, route planning, fare data, etc.). Invitation to tender documents can be downloaded from WYCA's e-tendering website https://in-tendhost.co.uk/westyorkshireca/aspx/Home Hover on and select, 'Tenders' followed by, 'Current' and, 'View Details'. There is a registration process, after which interested parties can log in, gain access to the project and download the documents.