Facilities management services

Tender description

The University of Southampton has a procurement opportunity for the provision of a ‘Total Facilities Management Service.’ This tender invites you to submit your response for a solution that conforms to the specification contained within the Invitation to Tender documents. The University is looking to contract for combined facilities support for its Primary Data Centre. The service will include the preventative and reactive maintenance of equipment, and building (fabric and infrastructure) and the provision of cleaning, security, waste services and gardens services. The successful contractor will take on responsibility for the delivery and management of the following service lines: — Engineering — the contract includes the requirement for a dedicated on-site engineer with engineering cover arrangements to be in place 365 days a year 24 hours a day; — Security Services — manned security is to be provided 24 hours per day 365 days per year; — Cleaning Services — Cleaning services are to be provided Monday to Friday. In addition, there is a requirement for white-space annual clean and specialist high level plant clean every 6 months; — Grounds and Gardens — Maintenance of the landscape requirements; — Waste Services — Provision of waste collection services; — Building Fabric — To maintain the building specification; — Equipment Register — The successful contractor will be required to maintain on-site, a stock of critical spares to support repairs of the mechanical and electrical equipment and infrastructure. The successful contractor will be required to undertake both planned preventative maintenance (including services) and reactive maintenance. Bidders are advised that, due to the sensitive and highly vulnerable nature of this contract, the successful contractor will be required to adhere to strict SLA requirements. Further details are provided within the Invitation to Tender document set (File 4).