Microsite integration

Tender description

Why the Work is Being Done The GLA launched its new flagship website, www.london.gov.uk in November 2015. The next major milestone is the integration of a number of microsites (that were created over the past few years) into the main website. Problem to Be Solved The creation of these microsites, whilst useful at the time, has led to a dilution of the mayoral and assembly “brand”. User testing also revealed considerable confusion amongst the London.gov.uk target audience groups wishing to find information about and services provided by the Mayor and Assembly. The 5 priority microsites to integrate are: Talk London: talklondon.london.gov.uk London Curriculum: https://londoncurriculum.wikispaces.com Housing moves: www.housingmoves.org Healthy Schools: www.healthyschools.org.uk Seaside and Country homes: seaside.housingmoves.org The final list of microsites has not yet been compiled but will be between 5 and 7 more. Who Are the Users User research carried out in 2014 for London.gov.uk identified six distinct personas for the website. Microsites have not (as yet) had this research carried out. It is likely that some of the London.gov personas will also be applicable to microsites. The identified personas are London residents; activists and bloggers; job seekers; delivery professionals (e.g. local authorities); the press and businesses. As a user "I want to see as much information and use as many services as possible from one website so that I can find what I need quickly and easily” Early Market Engagement Work Already Done The list of microsites has been identified, along with the GLA stakeholders for each microsite. The list has been partially prioritised. Existing Team The GLA has an excellent team of officers who will be part of the team and two suppliers in particular who provide web development services (including support and maintenance services to London.gov.uk and microsites); The internal team consists of: Senior Manager Digital Transformation, Product Owner for London.gov.uk, Delivery Manager, Content Manager, Product Owners for microsites (subject matter experts across the GLA), DevOps engineers, Infrastructure engineers. Current Phase Discovery Work Location Greater London Authority, City Hall, The Queen’s Walk, London SE1 2AA Working Arrangments We expect the majority of the supplier resources to work from City Hall. The resource carrying out analysis work in particular will be expected to work from City Hall for around 80% of the engagement period. We will be flexible with other resources in allowing work from the supplier’s premises but all resources will be expected to work from City Hall for agreed periods at no additional charge (for travel etc). Security Clearance The successful supplier will need to be BPSS cleared. Additional T&Cs 1) The prices proposed by suppliers must be provided in a table reflecting - resource or skill - duration (amount of project day expected) - day rates. 2) Prices quoted must include an appropriate adjustment to reflect travel to City Hall and subsistence costs. 3) All suppliers must adhere to the 1500 word limit in the written proposal (-/+ 10%). Any proposals exceeding the word limit will be disqualified. Skills & Experience Must have at least 4 years’ experience in digital business analysis including requirements gathering, producing stories and acceptance criteria, producing wireframes, prioritising stories into a MVP and testing (weighting: 6%) Must have experience of at least one project which involved integrating the features, functions and content of one website into another (weighting: 2%) Must have at least 4 years’ experience of working in multi-disciplinary Agile teams and preferably using the GDS service design manual (weighting: 2%) At least 4 years’ experience of developing digital products using Drupal 7 core and contributed modules, including both front end and back end development (weighting: 2%) At least three code contributions to Drupal 7 or Drupal 8 (weighting: 2%) At 4 years’ experience of developing using MySQL and MariaDB databases underpinning Drupal websites (weighting: 2%) At least two projects which involved the successful migration of content, data (on a MySQL or MariaDB database) and configurations from one Drupal website to another (weighting: 2%) At least two projects which involved integrating the features, functions and content of one website into another (weighting: 2%) At least one project that involved setting up, configuring and managing servers and associated hosting services provided by Amazon as part of AWS (weighting: 2%) Must have at least 4 years’ experience of working in multi-disciplinary Agile teams and preferably using the GDS service design manual (weighting: 2%) Nice to Haves 4 years experience of website testing: code audits, acceptance, performance, regression and creating and carrying out automated testing. (Weighting 2% for each) 4 years’ experience of researching, producing and, working with developers and others, implementing and integrating solution architectures for products such as authentication, search, workflow integration, discussion forums, messaging and mail. At least one project in the past 3 years that involved consolidating, merging/integrating multiple sites into one, particularly: -websites in Drupal -Upgrading one version of Drupal to another No. of Suppliers to Evaluate 5 Proposal Criteria The proposed technical approach to carrying out the integration of multiple microsites (Weighting 4%) How you will ensure that the GLA’s aims will be met and the problem (as set out above) solved (Weighting 2%) How you propose to stage the work, and a proposed timetable (Weighting 2%) The team of resources you propose (Weighting 2%) What team structure you propose, given the skills required and how each team member will contribute to solving the problem and meeting the GLA’s aims (Weighting 2%) Confirmation that the team you propose will be available for the duration of the work. (Weighting 2%) What risks you perceive in the proposed work and how you (and the wider team) can mitigate them to an acceptable level (Weighting 2%) What assumptions you are making and the services you need from the GLA (Weighting 2%) How you will ensure that the GLA gets maximum value for money by engaging your company (Weighting 2%) Cultural Fit Criteria How will you ensure that you work with the GLA team as a single team with a shared purpose? (Weighting 5%) What measures do you propose to ensure that you quickly understand the Mayor’s vision for London and apply it to your work with the GLA? (Weighting 5%) How will you ensure that you communicate with the GLA team frequently, openly, honestly and constructively challenging any pre-conceptions and involving them in decision making? (Weighting 5%) Payment Approach Time and materials Assessment Method Written proposal Case study Work history Reference Presentation Evaluation Weighting Technical competence 50% Cultural fit 15% Price 35% Questions from Suppliers Budget range up to £300,000