IT services: consulting, software development, Internet and support

Tender description

The Residential Tenancies Board invites expressions of interest to be considered for participation in a competitive dialogue procedure for the award of a single party framework agreement. The framework relates to providers who have access to a minimum of 2 data centres located within the European Economic Area (EEA) and which are subject to the provisions of EU law in relation to data storage and transmission and where the data centres that have been certified to ISO 27001 or similar. The services under the framework relate to hosting, managed service and migration. The Residential Tenancies Board invites expressions of interest to be considered for participation in a competitive dialogue procedure for the award of a single party framework agreement. The framework relates to providers who have access to a minimum of 2 data centres located within the European Economic Area (EEA) and which are subject to the provisions of EU law in relation to data storage and transmission and where the data centres that have been certified to ISO 27001 or similar. The services under the framework include: — Provision of a managed hosting service for all of RTB's current (and potentially future) suite of applications including provision and management of all licensing other than RTB specific applications software licences; — Provision of a managed support service for the cloud hosted RTB suite of applications (including any residual on-site infrastructure footprint and desktop/laptop estate) including management of operational relationship of other third party suppliers; — Provision of a project management service to support and deliver migration and related projects associated with the above ensuring that the projects are implemented in a timely, efficient and cost-effective manner; — Provision of a mechanism, based on daily rates, to instigate necessary change, enhancement, improvements, etc. to the infrastructure (virtual and physical) to support the needs of the organisation into the future for the duration of the framework.