Orbit Living CI Debt Advice 2016 - PP700

Tender description

Please note that this is SCHEDULE 3; Light Touch Regime Orbit Living (Orbit Heart of England & Orbit South) part of Orbit Group Limited seek to procure a service to provide a complementary easily accessible, end to end debt advice to: - Provide access to debt advice for customers that is impartial, timely; - Is focused on the customer's needs and can be accessed out of regular working hours; - Simple, accessible route to provision for customers irrespective of geography via the web and telephone; - Has the ability to deliver both advice and formal debt solutions with the customer.