Expired contract

Contact Centre Modernisation S&M

Details

Buyer: Driver and Vehicle Licensing Agency
Supplier(s): Salesforce UK Limited
Value: GBP 746,660
Duration: 2 years
Topic: IT services: consulting, software development, Internet and support
Published: 21 January 2016
Source: ContractsFinder

Tender description

An integrated multi-channel solution providing the following capabilities: -Webchat -Knowledge/E-mail -Social Media

Timeline

Completed: Award date24 December 2015
Completed: Award published21 January 2016
Current notice
Completed: Contract expiry date10 January 2018

About the buyer

Driver and Vehicle Licensing Agency is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.

Relevant CPV codes

72000000 · IT services: consulting, software development, Internet and support

Decision makers

Connect with the people behind this procurement.

Job title	Phone number	Work email
Head of Procurement	+44 •••• ••••••	••••••••@driver-and-vehicle-licensing-agency.gov
Commercial Director	+44 •••• ••••••	••••••••@driver-and-vehicle-licensing-agency.gov
Procurement Manager	+44 •••• ••••••	••••••••@driver-and-vehicle-licensing-agency.gov
Category Lead	+44 •••• ••••••	••••••••@driver-and-vehicle-licensing-agency.gov
Senior Buyer	+44 •••• ••••••	••••••••@driver-and-vehicle-licensing-agency.gov
Contracts Manager	+44 •••• ••••••	••••••••@driver-and-vehicle-licensing-agency.gov

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