Expired contract
Call Handling Software - "Self Service" telephone and electronic enquiry service
Details
- Buyer
- West Dorset District Council
- Supplier(s)
- Inform Communications plc
- Value
- £92,417
- Duration
- 3 years
- Topic
- Telephone-answering services
- Published
- 7 July 2016
- Source
- ContractsFinder
Tender description
Call handling software to mitigate the transfer of dealing with customer telephone calls which are no longer being dealt with by the customer contact team.
Timeline
- Completed: Award date26 May 2016
- Completed: Award published7 July 2016Current notice
- Completed: Contract expiry date25 May 2019
About the buyer
West Dorset District Council is a public sector buyer in the United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@west-dorset-district-council.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@west-dorset-district-council.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@west-dorset-district-council.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@west-dorset-district-council.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@west-dorset-district-council.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@west-dorset-district-council.gov |
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