Business and management consultancy and related services

Tender description

The Ministry of Defence (MoD) (referred to hereafter as the authority) has established a contract for the provision of specialist support to the Defence Support Network (Transformation) Programme (DSN(T)) Concept Phase. If the Concept Phase is successful, it will be followed by a 3 — 5 year Delivery Phase. The Delivery Phase is not within the scope of this contract, and the authority will undertake a separate procurement to source support for the delivery phase following the completion of the concept phase. The Defence Support Network (DSN) is the support framework from which the UK Armed Forces are deployed, sustained, and recovered. The DSN (T) is an ambitious programme that will transform the DSN through the delivery of end-to-end support chain coherence, greater efficiency and effectiveness, and closer integration of support chains into a single support network, both nationally and globally. The DSN (T) will accelerate the delivery of improved information services, stronger governance, and innovation. The Supplier's obligations under this contract shall include: — establishing the programme management office, including the following aspects of the DSN (T): governance; reporting framework; risk management framework; and change control mechanisms. Create an integrated, pan-Top Level Budget (TLB) programme of work, — identifying a range of measures to deliver at least 5 000 000 GBP of in-year (2016/17) DSN savings to the authority over the duration of this contract, — to undertake and deliver a full, end-to-end support chain diagnostic across the entire DSN and use the outputs of the end-to-end diagnostic to: determine and set out evidence to support the case for transformational change of the DSN and identify activities across the DSN that are non-beneficial and require intervention through the DSN (T), — to develop proposals, that shall include rough order of magnitude costs and savings profiles, for innovative and wide-ranging improvement opportunities which the DSN(T) can implement across the DSN, — to establish a baseline cost model for the authority's end-to-end support chain, obtain full endorsement and sign-off of the baseline cost model from all of the DSN TLBs, and design and establish the processes, controls and documentation required to maintain and update the baseline cost model. Design, establish and implement a single DSN (T) benefits management framework, — to determine and specify the key requirements for a Defence Support Network Information Services DSN (IS) improvement programme and create the high level design for the new DSN (IS), — to develop and produce a new DSN support chain strategy, — to develop and produce detailed, costed options for the realisation of significant wider efficiencies through the DSN (T) delivery phase, — to develop the DSN operating model. Develop and produce the business case for the DSN (T) to enable the authority to proceed to the delivery phase from April 2017, — to develop the high level design of the DSN (T) delivery phase, including costed options for the resourcing, structure and governance of the DSN (T) delivery phase and create a detailed implementation plan, — to deliver a complete and full handover to the authority and its staff of all documentation, materials, or any other items, relating to the services that are required to ensure that the authority is able to proceed without any further reliance on the supplier. This procurement was managed and facilitated by Crown Commercial Service (CCS) (hereafter referred to as the Agent). During the procurement process, the agent acted on behalf of the authority.