Document management services

Tender description

The contracting authority, The Department for Work and Pensions (DWP) are looking for the provision of a future secure mail opening, document scanning, indexing, valuables handling and multi-format inbound channel service to meet their business requirements. The service would process up to circa 100 000 DWP mail items per day. DWP will be looking for a service which will have the capacity and capability to interface with their multiple systems to deliver a solution for their complex and diverse organization, with the option for other UK Government contracting authorities to utilise. As part of the delivery of its 2020 Vision, DWP is committed to delivering innovative, cost-effective services to its customers, whilst developing excellent supplier and stakeholder relationships. The transformation journey captures the reduction and removal of paper from the organization, increasing interaction with the public through digital solutions. DWP are looking for collaboration and flexibility to drive value, benefits and savings through innovation and industry best practice to achieve high levels of automation. Purpose of the PIN is to: inform a tendering exercise to set up a new contract to service DWP Document and Data Management and additional service requirements; Award a contract which will be between the successful Supplier and the Contracting Authority; Gauge the market interest in this procurement; Identify suppliers who would like to participate in an early market engagement event. This event will explain the business strategy and requirements along with the procurement strategy in more detail and the intended outcome and will provide an opportunity for suppliers to engage, ask questions and seek feedback. The intent is to award a single contract however, following market engagement and in further consideration of the organisational strategy should this change we reserve the right to separate the requirement into lots. The event will take place on 8.7.2016 at Citadines Holborn/Covent Garden at 94-99 High Holborn, London, United Kingdom, WC1V 6LF. If you would like to express your interest in attending the early market engagement event please register your interest in attendance through the e-procurement portal providing the information requested. Please note that due to the size of the venue we can only permit a maximum of 2 attendees per organisation.