FIT (Feed In Tariffs) Redevelopment

Tender description

Why the Work is Being Done We are now looking to separate the FIT CFR from the underpinning register, and rewrite the FIT CFR as a standalone system. Deliverables to be completed by 31st March 2017. Problem to Be Solved FIT (Feed in Tariffs) CFR (Central FIT Register) has now been live for 6 years (The register went live with the initial launch of the scheme at the start of April 2010). In the intervening 6 years the scheme, and as a result the register, have undergone a large number of changes. The system has now started to age, and is suffering intermittent performance issues as a result, especially when coming under heavy load at key legislative timelines. Who Are the Users Suppliers - Ofgem E-Serve users Early Market Engagement Work Already Done An internal feasibility study was previously written, which looked at two options: A custom built solution in Microsoft .NET; and a Microsoft Dynamics CRM based solution with custom written external facing site. Existing Team The chosen supplier will work with the E-Serve IT team to deliver the project. Current Phase Not started Work Location It is expected that the majority of time will be spent at Ofgem office in London. Working Arrangments 5 days a week based on 8 hour working day and be available on Ofgem London site, working alongside the E-serve IT team, for the majority of this time. Security Clearance You should be able to demonstrate that the checks have been carried out satisfactorily for Government's Baseline Personnel Security Standard (BPSS). Additional T&Cs Skills & Experience Experience of company including information on similar projects undertaken over the past three years - 15% Experience of individuals proposed for the work - 15% Have demonstrable experience of working in a culture of iterative and continuous delivery and improvement - 15% Experience on Risk management – 2% A good understanding of a multiple technologies including Microsoft & Internet – 6% Nice to Haves Demonstrate knowledge of Microsoft Dynamics CRM based solution – 3% Experience of improving business processes in relation to the transfer of data between IT systems – 2% Have previous experience in a government transformation programme – 2% No. of Suppliers to Evaluate 6 Proposal Criteria Experience of individuals proposed for the work Relevant knowledge and experience of company including information on similar projects undertaken over the past three years Quality of proposed approach and methodology for delivering the outputs specified, including resources allocated and task breakdown A detailed demonstration of their understanding of the requirement Proposed approach to working with E-Serve, including management structure, project roles, reporting responsibilities and knowledge transfer Competitiveness of proposal Cultural Fit Criteria Ability to work with users at all levels – 3% Work well in a collaborative agile team - 3% Ability to work with co-located teams in multiple locations – 5% Demonstrate responsibility (e.g. act like a leader, serve your team, provide solutions to problems, engage in external/internal environments, seek the best for the organisation beyond your team) – 3% Demonstrate excellence (e.g. seek actionable feedback, set challenging targets, know users, deliver cost effective high level customer satisfaction) – 3% Demonstrate simplicity (e.g. take simple steps to goals, do less but better, mitigate failures, talk straight with respect) - 3% Payment Approach Fixed price Assessment Method Written proposal Case study Reference Presentation Evaluation Weighting Technical competence 60% Cultural fit 20% Price 20% Questions from Suppliers Budget range