1516BC11 Customer Experience of Stopping Tax Credits and Transition to Universal Credit
Details
- Supplier(s)
- IPSOS MORI UK LIMITED
- Value
- GBP 57,290
- Duration
- 6 months
- Topic
- Research and development services and related consultancy services
- Published
- 12 January 2016
- Source
- ContractsFinder
Tender description
The research will inform the improvement of the current ‘stopping tax credits’ service, and will inform the development of further services designed to move larger volumes of tax credits customers to Universal Credit. It will help ensure that the customer journey is as smooth as possible, and inform communication products (from DWP and HMRC) for customers moving into Universal Credit.
Timeline
- Completed: Award date8 December 2015
- Completed: Award published12 January 2016Current notice
- Completed: Contract expiry date29 May 2016
About the buyer
HM Revenue & Customs (HMRC) is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 73000000 · Research and development services and related consultancy services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@hm-revenue-customs-hmrc.gov |
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