Training services
Details
- Topic
- Training services
- Published
- 5 May 2016
- Submission
- 27 May 2016
- Source
- TedNotices
Tender description
We seek a Training Partner. At South-eastern (SE) passengers are at the forefront of everything we do. Their comfort and satisfaction with our services is paramount to the smooth running of our railway. We realised that by introducing a passenger experience training programme for passenger facing colleagues and their managers, we could help maximise satisfaction levels. We are seeking a training partner to work with us to improve the passenger experience, by unfreezing attitudes and changing behaviours of our passenger facing staff. We seek to embed and sustain the change into our business by living and delivering our vision and values at every single opportunity.
Timeline
- Completed: Tender published5 May 2016Current notice
- Completed: Submission date27 May 2016
About the buyer
The Provision of Passenger Experience Training for Southeastern employees is a public sector buyer in United Kingdom publishing tenders and awards on Stotles. Explore their procurement activity and find more opportunities like this one.
Relevant CPV codes
- 80500000 · Training services
- 80510000 · Specialist training services
- 80530000 · Vocational training services
- 80570000 · Personal development training services
Decision makers
Connect with the people behind this procurement.
| Contact name | Job title | Phone number | Work email |
|---|---|---|---|
| Head of Procurement | +44 •••• •••••• | ••••••••@the-provision-of-passenger-experience-training-for-southeastern-employees.gov | |
| Commercial Director | +44 •••• •••••• | ••••••••@the-provision-of-passenger-experience-training-for-southeastern-employees.gov | |
| Procurement Manager | +44 •••• •••••• | ••••••••@the-provision-of-passenger-experience-training-for-southeastern-employees.gov | |
| Category Lead | +44 •••• •••••• | ••••••••@the-provision-of-passenger-experience-training-for-southeastern-employees.gov | |
| Senior Buyer | +44 •••• •••••• | ••••••••@the-provision-of-passenger-experience-training-for-southeastern-employees.gov | |
| Contracts Manager | +44 •••• •••••• | ••••••••@the-provision-of-passenger-experience-training-for-southeastern-employees.gov |
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