Repair and maintenance services

Tender description

Midland Heart and Orbit Group are working in collaboration and are looking to procure a Reactive Repairs and Maintenance Service and Replacement of Domestic White Goods and Commercial Laundry and Dishwasher Equipment (including planned maintenance for commercial laundry and dishwasher equipment) contract for the needs of their respective businesses. Midland Heart and Orbit Group are looking for a high-quality solution for their specified requirements from high-quality providers that can deliver the specified service. The basis of the contract is: — Electro-mechanical reactive repairs and maintenance service on an ad hoc basis of white goods for both domestic white goods and commercial laundry and dishwasher equipment; — Services varying from urgent, routine and planned; — Services to be provided across the Midlands area for Midlands Heart and for Orbit Group South and East of England; — Replacement of domestic and commercial equipment where repairs are not economically viable (goods of a similar performance and quality subject to the approval of Midland Heart and/or Orbit Group); — Options to lease — for Orbit Group only. The contract is for 4 years (2 years with an option to extend for 1 + 1 years). The contract for Midland Heart will start on the 1.4.2016, for Orbit Group on the 1.10.2016. All tenderers must meet the minimum requirements set in the tender documents (pass/fail) and specification requirements. The estimated annual spend is for Midland Heart is 140 000 GBP and for Orbit Group 300 000 GBP. Please note where it states you must have 2 times the contract value turnover in the Tenderer Questionnaire this is based on the combined spend of Midland Heart and Orbit Group (for the appropriate lot/s).