Repair and maintenance services of medical and precision equipment

Tender description

Provision of an Electro-Biomedical Engineering (EBME) Service Including Planned Preventative Maintenance (PPM). This contract was split into 2 lots as follows: — Lot 1 Hospital sites (devices used and located in clinical areas): Additional sites may be added/ removed during the contract period. — Lot 2 Community sites (devices will likely be either located at Birmingham Community Healthcare NHS Trust base, or at a patients home providing care): Additional sites may be added/ removed during the contract period. There are circa 175 Birmingham Community Healthcare NHS Trust sites across Birmingham covering the following post code areas: B4, B5, B6 B7, B8, B9, B10, B11, B12, B13, B14, B15, B16, B17, B18, B19, B20, B21, B23, B24, B27, B28, B29, B30, B31, B32, B33, B34, B35, B36, B38, B42, B44, B45, B48, B60, B69, B72, B73, B74, B75, B76. Bidders could bid for 1 or both lots. The contract is for an all-inclusive, comprehensive, fully managed service for the Trust to ensure compliance to national risk management standards and regulatory guidance outlined by the Medicines and Healthcare products Regulatory Agency (MHRA) for Medical devices. The successful provider is expected to perform the service and calibration of medical engineering equipment (Medical Devices) to include: — Planned preventative maintenance (PPM); — Breakdown/reactive maintenance; — Provision of parts; — Supply of consumables and accessories; — Labelling of serviced equipment; — Equipment calibration; — Electrical checks and advice on the safety of equipment; — Performance and operational checks/tests; — Assisting the trust in identifying needs for user training; — Device recall and hazard alerts; — Condemnation; — Disposal; — Acceptance testing including pre purchase questionnaire forms (PPQ forms); — Equipment hand back procedure; — Service and calibration of medical engineering equipment (Medical devices); — The collection of management information and KPI's.