Computer support services

Tender description

The scope of this contract is for the provision of 3 on-site, level 1 Computer Helpdesk Support Staff to provide walk-in helpdesk support to students at the Carlow and Wexford Campus. This service will be required during the academic year only i.e) September 1 to May 31st .The contract also includes the provision of 1 similarly qualified and experienced person to undertake various technical administrative duties related to the operation of the Computing Services Department such as software asset management, ICT procurement, compliance documentation etc. This position is required all year round. The scope of this contract is for the provision of 3 on-site, level 1 Computer Helpdesk Support Staff to provide walk-in helpdesk support to students at the Carlow and Wexford Campus. This service will be required during the academic year only i.e) September 1 to May 31st .The contract also includes the provision of 1 similarly qualified and experienced person to undertake various technical administrative duties related to the operation of the Computing Services Department such as software asset management, ICT procurement, compliance documentation etc. This position is required all year round.