CSW/COV - Language Services Framework Agreement

Tender description

It is the intention of Coventry City Council and Warwickshire County Council to let a Framework Agreement for the provision of Language Services which includes; Spoken Face-to-Face Interpretation, Translation, Sign Language Interpretation and Telephonic Interpretation. The purpose is to make Local Authority and Health services equally accessible to all where English is not their first language and/or where service users have hearing, visual or speech impairment. The aim of the Framework Agreement is to make communication possible between professionals and service users in an impartial and confidential manner. Estimated Contract Value: £1,084,000 over 4 years (£271,000 per annum). Broken down to: Lot 1 - Face-to-Face Interpretation Services - £147,500 per annum Lot 2 - Translation Services - £57,500 per annum Lot 3 - Sign Language interpretation Services - £62,000 per annum Lot 4 - Telephonic Interpretation Services - £4,000 per annum Contract Start Date: 1st April 2016 Contract Length: 2 years initially with the option to extend for 2 x 12 months